DISCLAIMER, PRIVACY STATEMENT AND COOKIE POLICY

GENERAL TERMS AND CONDITIONS OF USE OF THE WEBSITE

The use of this website or the other websites of Stars of Flanders that are linked to it implies your unconditional acceptance of all the general terms and conditions below (hereinafter the 'General Terms and Conditions'). If you do not accept one or more General Terms and Conditions, you are requested not to use our websites.

The use of this website, any information obtained directly or indirectly through our website, and any confidential or non-confidential information you communicate on our website is at your own risk and is your sole and exclusive responsibility.



Purpose of our website

Our website is a guide when searching for information about the services of our group. The information on this site is of a general nature and is not adapted to specific circumstances. The information may not be considered as personal or professional advice.

By using our website you agree:

  • to behave responsibly and in accordance with the law (for example, not to send illegal, threatening, hateful, vulgar, harassing or otherwise harmful messages or information);
  • not to breach or compromise the security of our website; to act solely for personal and private purposes and never to send commercial messages or unsolicited electronic mail in any way without prior permission;
  • not to infringe the rights of Stars of Flanders or any third party. These rights include, but are not limited to, intellectual property rights in the broad sense and rights relating to the protection of personal privacy.


Intellectual property rights

Stars of Flanders is the owner of the content of our websites and of the brands, logos, drawings, images, etc. that appear on them. The reproduction, display, transfer, distribution and storage of these elements are prohibited without the prior written consent of Stars of Flanders.

You may display, browse, consult and print short extracts from our website for personal and private use. Authorization to surf our website does not imply that you are granted a license to all or part of these elements.

You agree that Stars of Flanders may use the ideas, concepts, know-how or techniques contained in your responses (whether or not relating to the content of our website) for any purpose whatsoever, including but not limited to developing and devising new services.


Liability of Stars of Flanders

Our website is made available to you in the state in which it is found. Despite continuous efforts, Stars of Flanders cannot give any guarantee with regard to the accessibility of our website, the completeness and accuracy of the data, its suitability for a specific purpose or the absence of viruses or other harmful elements. Stars of Flanders can also, at any time and without prior notice, deny access to our website. Stars of Flanders can in no case be held liable for direct or indirect damage resulting from (i) the use of our website or the data that can be found therein, such as but not limited to loss or damage of your programs or other data on the computer system or of your equipment, (ii) the inability to use our website or (iii) the refusal of access to our website. If this exclusion or limitation of the liability of Stars of Flanders should be found to be contrary to the legal provisions, then the liability of Stars of Flanders will be limited to the maximum permitted by law.


Violation of the Terms and Conditions

You agree to indemnify Stars of Flanders and any other third party for any direct or indirect damage that Stars of Flanders or a third party may suffer as a result of your actions or omissions, in particular in the event of a breach of the General Terms and Conditions.


All kinds

Stars of Flanders may at any time and without prior notice change the General Terms and Conditions in whole or in part. It is recommended to consult the General Terms and Conditions regularly to be aware of the latest version.

If any clause of the General Terms and Conditions is declared invalid or inapplicable in whole or in part, it will be deemed not to have been written and all other provisions of these General Terms and Conditions will remain fully valid and applicable.

Failure or delay in exercising a right arising from the General Terms and Conditions shall not be considered as a waiver of that right. Failure or partial exercise of a right shall not prevent the subsequent exercise of that right or any other right arising from the General Terms and Conditions.

The General Terms and Conditions shall be governed by and construed in accordance with Belgian law. Any disputes relating to the General Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of Brussels.


COOKIE STATEMENT

Our websites use 'cookies'. These are information files that are stored on the hard drive of your computer as a result of your visit to our website and that allow us to improve the use of the website (these cookies remember your preferred language, for example). Cookies allow Stars of Flanders to analyse the way in which the website is used. In this way, Stars of Flanders collects statistical data that can be generically linked to your person, which allows us to optimise the operation of our website and our services.

The automatic installation of 'cookies' can be avoided by changing the settings of your browser. Nevertheless, refusing cookies can affect the performance of the website.


Which cookies do we use?

Our Stars of Flanders websites use the following cookies:

  • Name
  • Objective
  • SESS*
  • This cookie is used to keep track of language selection.__utma
  • This cookie is used by Google Analytics to measure the number of visitors, the duration of the first visit__utmc
  • This cookie is used by Google Analytics to measure when and how quickly visitors leave our website.__utmz
  • These cookies are used by Google Analytics to measure the success of online campaigns._ga
  • These cookies are used by Google Analytics to measure visitor activity across different browser sessions.


How do you disable cookies?

The automatic installation of 'cookies' can be avoided by changing the settings of your browser. Nevertheless, refusing cookies can affect the performance of the website.

You will find more information below on how to disable and delete cookies depending on your browser type:

Internet Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explore…Chrome: https://support.google.com/chrome/answer/95647?hl=nlFirefox: https://support.mozilla.org/nl/kb/cookies-in-en-uitschakelen-websites-v… and https://support.mozilla.org/nl/kb/cookies-verwijderen-gegevens-wissen-w…Safari: https://support.apple.com/kb/PH21411?locale=fr_CA&viewlocale=nl_NL

PRIVACY STATEMENT FOR WEBSITE USERS

This statement aims to inform you in a transparent and clear manner about how we process your personal data that we obtain through your use of the website. By “personal data”, we mean any information that makes it possible to identify you, directly or indirectly. The “processing” of your personal data covers any operation or set of operations with regard to your personal data such as but not limited to the collection, storage, use, update or deletion.

This statement concerns in particular the processing of your personal data that we collect through various forms on our website. We also collect data through the use of cookies and similar technologies. If you wish to obtain more information about this use, we invite you to consult our Statement on the Use of Cookies.


Who are we?

We are Stars of Flanders NV. We are responsible for the processing as described below. In this capacity, we take compliance with Belgian and European legislation regarding the protection of personal data and privacy (hereinafter “Privacy Legislation”) to heart.


Why, and on what legal basis, do we process your personal data?

We process your personal data for the purposes and on the legal basis stated below:

  • Purposes
  • Legal basis
  • Processing your booking in one of our establishments
  • Your consent, expressed by submitting your request
  • Processing your request to be contacted for our newsletter
  • Your consent expressed by submitting your application

We process the data, mainly your contact details, that you share with us through these forms only in order to be able to respond to your requests. We clarify in each of our forms the data that you are required to fill in in order to process your request. You are therefore free to share your data with us or not if they are not indicated as mandatory.


Who do we share your personal data with?

In general, we try to avoid transferring your personal data to third parties. We will therefore only transfer your personal data to third parties if this is necessary in order to be able to meet your requests. When we transfer your personal data to a third party processor, we limit the access of this third party to the data they need to fulfill their assignment. In addition, we require each of our processors to comply with the Personal Data Protection Legislation at all times. In addition, we ensure that the necessary measures are taken (e.g. by imposing certain contractual obligations) to guarantee an adequate level of protection of your personal data, when our subcontractor processes your data in a country that does not offer the same level of protection as the European Union.


How long do we retain your personal data?

We do not retain your personal data for longer than is necessary for the purposes for which we collect your personal data, unless there is a legal obligation that requires us to retain your data for longer.


What are your rights and how can you exercise them?

In accordance with the Data Protection Legislation, and provided your request meets the legal requirements, you may at any time ask us to:

  • To confirm that we are processing your personal data and to obtain a copy of all personal data we process about you (“right of access”)
  • To correct your personal data in case of incorrect or incomplete data (“right of rectification”)
  • To delete your personal data (“right to be forgotten”)
  • To restrict the processing of your personal data (“right to restriction of processing”)
  • To stop the processing of your personal data (“right to object”) if we process your personal data for prospecting purposes
  • To obtain your personal data in a structured, commonly used machine-readable file for your own use or to transmit it to another controller (“right to data portability”)


Where can you go with your complaints?

You can submit any complaints you have about the way we handle your personal data to us;

By email: info@stars-of-flanders.beYou can also always direct your complaints to the Belgian Data Protection Authority.


Note about children

This website and the services offered therein are not designed for persons under the age of 16.